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TERMS AND CONDITIONS
Facements reserves the right to revise all terms and conditions, at any time, without prior notice. In the event of a difference between language contained in a customer order or these terms and conditions, these terms shall control.

Credit:
NET 30 days with credit approval. 3 trade and 1 bank reference required. Prior to credit approval, payment in full must be received before shipment. If customer account is past due, Facements reserves the right to delay any further outstanding shipments until account is in good standing. Delinquency charge of 1-1/2% per month will be made on all past due invoices. This is an annual charge of 18%. Customer is also responsible for collection costs, including attorneys fees.

Shipment Terms:
Shipments are made F.O.B. Walker, MI. Please specify if you have a preferred carrier and/or discount. If none is specified we will select carrier and prepay and add to invoice. Only one ship to address per P.O.

Order Confirmation:
Facements requires a confirming purchase order for all verbal or telephone orders to assure accuracy. Facements acknowledges all orders by a Sales Order copy for the customer which is binding as to quantity, description and price unless corrected. All sales are deemed to have taken place within the State of Michigan. The "Condition of Sale" and any related actions will be governed and made enforceable under the laws of the State of Michigan.

Changes to Existing Orders:
Once a customer order is received and processed, order additions will not be accepted. Please be prepared to place a separate order. Facements products are made to order and cannot be cancelled once production has begun without incurring a cancellation charge. If production has not started we will try to accommodate changes or cancellations.

Lead Times:
The shipping date shown on the face of the order acknowledgment represents Facements best estimate as of the date of the acknowledgment. Facements shall not incur any liability of any kind for failure to ship on the acknowledged ship date unless Facements has expressly agreed to a firm ship date in a separately signed, written instrument by authorized personnel.

Carrier Shortage or Damage:
Customer bears all responsibility for goods in transit. All carrier shortage or damage issues are resolved directly with the carrier and must be done within 10 days.

Concealed Shortages:
(Items missing from inside any multiple-pack freight piece) Please notify our Customer Service Department of any shortages within 72 hours of delivery.

Limitation of Liability:
Buyer's exclusive remedy for claims arising hereunder shall be for the replacement or repair of products proven to have manufacturing and/or specification defects, or the allowance of credit therefore, at the option of Facements, and shall be dependent upon Facement's acknowledgement that such defects exist. Facement's liability for any and all losses and damages to Buyer resulting from any cause whatsoever, including Facement's negligence, alleged damaged or defective goods, irrespective of whether such defects are discoverable or latent, shall be limited to the replacement or the repair of the product proven to have manufacturing and/or specification defects or allowance of credit therefore, at Facements option.

Returned Goods Policy:
Returns will not be accepted without prior written authorization and RA number and compliance with shipping instructions provided by the Facements Customer Service Department.

Consistency of Surface Material:
Individual orders are produced from a single fabric or vinyl dye/production lot. Subsequent orders will match color and grain within industry standards. Wood veneers are natural wood and will contain variations in color and wood grain. These variations may not be construed as manufacturing defects.

COM - Customers Own Material:
Most COM fabrics can be used on Facements products. COM materials must be sent freight prepaid and must include the following information: Customer name, Purchase Order number, yardage, material content, source, and style/pattern/color I.D. We cannot be responsible for performance of COM materials, yields, color/weave variations, or verification that it is the correct material.

Product Design:
We reserve the right to change product design, specifications, construction and performance, at any time, without prior notice. Also, we reserve the right to discontinue products, at any time, without prior notice. All dimensions shown are considered for reference purposes and are approximate.

 

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